Privacy Policy

1. Introduction

Dropico Inc. ("Dropico", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Profile Data: Business details, store information, and preferences you provide.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Third-Party Data: Information from connected services such as eBay or other marketplace integrations.

3. How We Use Your Information

• To provide, operate, and maintain our platform and services.
• To personalize your experience and deliver AI-powered insights and recommendations.
• To process transactions and manage your account.
• To communicate with you, including sending service updates and promotional materials.
• To analyze usage patterns and improve our platform.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Sharing of Information

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting, analytics, payment processing).
• Marketplace Integrations: With platforms you connect to your Dropico account (e.g., eBay) to enable core functionality.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Request portability of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: